530 Old Frankstown Road
Monroeville, Pennsylvania
15146-1099
Phone: (412) 795-6100
Fax: (412) 795-9541
info@hanlonelectric.com
Dun & Bradstreet Customer Satisfaction Rating
Dun & Bradstreet, the well-known business information firm, conducts customer satisfaction surveys to assess how well companies in various industries meet their clients' expectations.
Recently, D&B surveyed the clients of 34 electrical contractors, including Hanlon Electric.
Hanlon Electric was rated far superior to its competitors.
Hanlon achieved the highest rating possible for:
- Quality of Service
- Timeliness of Performance
- Responsiveness to Problems
- Delivery of the work that was ordered.
As the following graph shows, Hanlon exceeded the competition in virtually every category surveyed.
1 = Exceeded Customer Expectations. This is the highest score achievable. The graph shows how close Hanlon Electric and the 33 other electrical contractors surveyed came to achieving this score.
